1. Personalized Customer Service - We do it the old-fashioned way: person-to-person.  Whenever you call, email, or chat with us online you will be speaking to a live representative. Moreover, our customer service is catered to your specific engine and needs- even if you haven’t gotten your engine from us! Don’t be fooled by other companies that offer "amazing" customer service, only to be met with pre-recorded messages that may not even address your questions and concerns. Call us (1-800-317-0479) and a real person will answer the phone. E-mail us and a real person will respond to you. Questions, comments, concerns- any and all feedback is welcome and will be responded to promptly!

2. Free Lifetime Technical Support- Should any part of your BikeBerry engine be defective, we offer an industry leading 6 month parts exchange warranty and lifetime assistance on all of our engine kits. Most companies offering engine kits below BikeBerry’s already low cost usually have little to no warranty. If warranties are included, most companies only offer 30-60 day warranties, which is a very limited time frame in which to see which parts (if any) have issues. We cover your parts not only through break-in period, but we offer you technical support throughout the life of your engine once your warranty has expired.

3. Same Day Shipping - As soon as an order is placed it is immediately sent in to our shippers and put in queue for shipping. Orders placed before 12 pm PST (3 pm EST, 2 pm CST) are eligible for same day shipping. If placed after that time, we guarantee it will be shipped within 24-48 hours after the order is placed (excluding weekends and holidays). Most companies promise same day shipping but research shows those same bike engine companies tend to ship orders 3 business days after the order was placed!

4. BikeBerry.com Offers Parts for ALL of Our Engines-  We offer the most updated engines available, so we constantly have parts coming in to our inventory to fit them. Unlike our competitors, BikeBerry does everything possible to assure that we both offer parts to match our growing inventory and carry parts and components to fit engines we’ve offered in the past.

5. Small Business - We're not a huge faceless corporation. We work hard every day to earn your business. We care. BikeBerry is a Better Business Bureau accredited business which means we are known in this industry as having great quality products as well as a great care for our customers. Unlike “mom and pop” competitors who are not a certified BBB company, we are held to higher standards when processing orders and warranties than others. Beware of buying low budget engines from a non-accredited business: they have little to no accountability and can virtually do whatever they’d like without recourse. With BikeBerry’s accreditation comes our ever growing responsibility to ensure your electronic identity is safe and that you receive all of the customer care you need to ensure your physical safety while riding your Mega Motors or Flying Horse engine. Meet the BikeBerry.com leadership and read the BBB Report on our company.

 

6. Huge Inventory- Unlike our competitors that pretend to carry stock, but really work from home (we supply them). We warehouse and manage 95% of our products in our own 7000 square foot facility in beautiful Brea, California. We also import a large majority of our own products- no middlemen means we can always offer the very best prices. Learn about our Best Price Guarantee.

 

7. Superior Engine Components-  BikeBerry.com offers the highest quality engines with the best quality parts. Our Flying Horse and Mega Motors engines come complete with high performance 202 main crank bearings, so all of our engines are made to run fast and smoothly. Research shows that engines offered at price points around $139.00 are equipped with inferior parts, which results in unnecessary ware to your engine. Side by side, a BikeBerry engine and a low quality engine may look the same, but internally they are two completely different engines. You will see superior quality parts in our engines vs. retailers that offer dirt cheap motors. (Remember, you get that you pay for!) Check out the competition's components compared to ours:

 

 

Comments from BikeBerry.com Customers

"Awesome experience so far, from customer service to product expectations and results. will be purchasing another bike motor kit within the month fromk BikeBerry!!!!! "

- lawsbane@bizrate.com

"hello bikeberry.com is one of the best support people. they answer all your questions way before you even buy from them. i bought a micargi chopper from them and engine kit. my bike's a chopper about which some other said is not good to be bought but bike berry helped me out and assured everything from the bike is absolutely fine. they helped me put this massive chopper together thru emails that are over the count. its been quiet a while since i bought from them and they still help me with everything they can. fast n very reliable. i am glad i picked them. always will."

-zackwyldefan@motoredbikes.com

"found the quality of this eng have greatly improved, it gives good instructions for assy with the manual easy to understand, like the improved carburator over the first purchased eng this is the replacement eng it worth the extra dollars."

-mechspec@Bizrate Reviews

"Ive ordered three engine kits from them, and whenever Im asked about where to buy an engine I always pass along there website."

-hurricane@motoredbikes.com

"I purchased a Macargi 7 speed and it arrived without a scratch on it. The whole transaction is a 5 all the way. Required vary little assembly."

-bideronit13@motoredbikes.com

"The turn around time on my order was great...! As a matter of fact I was surprised to see the package on my steps when I got home... It was great to be able to put the new seat on my bike and be able to take it out for a ride..!"

-Zack@Bizrate reviews

"BikeBerry.com, a 1st class online store for all your motorized bicycle needs! Always a pleasure on the phone, and easy to find just what your putt-puttin machine is looking for to help it run like a champ. Thank you BikeBerry."

-@googlecheckout reviews

" i bought from bike berry in past i like them, There online workers are very smart"

-@googlecheckout reviews

"The buying experience was great! I easily found everything that I needed and the checkout process was quick. I am definitely going to recommend this site to friends and family."

-@Bizrate reviews

"I enjoyed their service. They served me well so far and answered all my support questions I emailed them within a few"

-@googlecheckout reviews

"so far awesome, customer service is great, products on time. the installation dvd was tremendous would not be able to do this by the booklet alone"

-@Bizrate reviews

"I like their customer service people as they are helpful. I have had their competitors hang up on me rather than answering questions or simply making excuses why they could mot be helpful."

-@Bizrate reviews

" Good company with easy ordering and rapid shipping."

-@googlecheckout reviews

"Good Price for the quality & fast shipping."

-Norm@Bizrate reviews

"It was great lots of product info and easy to order"

-Bobbybear@Bizrate reviews

" Amazing customer service and amazing prices"

-Ben@Bizrate reviews

" Overall this is a great site love it!!"

-@Bizrate reviews

"bikeberry is great, and their product variety is great. they are reliable, efficient, and have great customer service. they had 70 % of my products and were kind enough to ship them as they became available. still waiting on the last couple items, but its not for irresponsibility. just availability of the part. i will continue to shop here"

-dogtwon@bizrate reviews

"User friendly website with easy to read decriptions. Delivery was right on time. BikeBerry.com is berryawesome!"

-Zack'sMom@bixrate reviews